Research Analyst – Market Analytics

  Roshan (TDCA)
  Afghanistan Unspecified 273
Date Posted:Jul 13, 2010
Closing Date:Jul 29, 2010
Work Type:Unspecified
Number of Vacancies:1
Functional Area:General
Salary Range:Salary is negotiable
Years of Experience:Fresh
Contract Duration:Not specified
Possibility of Contract Extension: Yes
Contract Type:Permanent
Probation Period:1 month
Required Languages:

About Roshan (TDCA):


Roshan (Telecom Development Company Afghanistan Ltd) is Afghanistan’s leading telecommunications provider, with coverage in over 230 cities and towns and approximately 3.5 million active subscribers. Roshan directly employs more than 1,100 people and provides indirect employment to more than 25,000 people. Since its inception six years ago, Roshan has invested approximately $430 million in Afghanistan and is the country’s single largest investor and tax payer. Roshan is deeply committed to Afghanistan’s reconstruction and socio-economic development. The Aga Khan Fund for Economic Development (AKFED), part of the Aga Khan Development Network (AKDN), is a major shareholder of Roshan and promotes private initiatives and building economically sound enterprises in the developing world. Also owned in part by Monaco Telecom International (MTI) and TeliaSonera, Roshan brings international expertise to Afghanistan and is committed to the highest standards of network quality and coverage for the people of Afghanistan.

Job Summary:

The Market Analytics team is responsible for executing pricing, market intelligence and research exercises to improve Roshan’s competitive position in the marketplace. As part of the Market Analytics team this position will have the following responsibilities and objectives as Research Analyst:

Duties & Responsibilities:

1.Monitor and develop ongoing research efforts with external partners
2.Monitor and develop internal research efforts


External Research Efforts (30%):
-Partner with external research partners conducting long term and periodic research to develop an understanding of Roshan’s subscriber base
-Responsible for quantitative / qualitative research studies
.Provide agency brief
.Provide critical analysis and support for external research of both methodology (including questionnaires) and results
.Assist external research partners by acting as a moderator / guide and attending focus groups as needed
-Develop relationships and gather resources from external sources to improve Roshan’s research efforts

Internal Research Efforts (60%):
-Carry out analysis of customer behavior and provide suggestions to marketing team on how Roshan can improve its product portfolio and/or better serve its customers
-Reconcile external research with internal data to extend utility of existing research reports
-Partner with products, international and loyalty teams to develop and test rule based marketing strategies
-Consolidate and synthesize research and analysis from all of Roshan’s departments
.The research analyst will be expected to act as a reference for the marketing department on existing reports and data
-Aggregate research on markets outside Afghanistan to help inform Roshan’s product and marketing teams vet the suitability of current / future products and promotions

Other (10%):
-Other analytical / administrative tasks as required

Job Requirement:

•High school diploma
•Quantitative aptitude
•Interest in research questions
•Telecom experience preferred

•Excellent written and spoken English, Dari, Pashto
•Strong Microsoft Excel and PowerPoint skills
•Some experience with SQL or data mining preferred
•Excellent communication and organizational skills

Job Location:

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