|Date Posted:||Feb 17, 2011|
|Closing Date:||Feb 21, 2011|
|Number of Vacancies:||10|
|Salary Range:||Salary is negotiableUSD|
|Years of Experience:||Fresh|
|Contract Duration:||Not specified|
|Possibility of Contract Extension:||Yes|
About Etisalat Afghanistan:
Etisalat Afghanistan is a GSM operator established in Afghanistan in 2006 to operate a GSM network across Afghanistan and become the fourth GSM operator in the country. Etisalat Afghanistan is 100% owned by Etisalat U.A.E. Etisalat UAE (the parent company) is the sixth largest company in the Middle East and has subsidiaries in Benin, Burkina Faso, Central African Republic, Egypt, Gabon, Ivory Coast, Niger Saudi Arabia, Sudan, Togo, Tanzania, and Pakistan. We are an equal employment opportunities employer and will ensure development of Afghan nationals by capacity building, using training facilities.
Receives customer applications and requirements,
Ensures all required information and documents is available, Develops strong bond with customers, to generate demand and in order to enhance revenue, Responsible to achieve high level of customer satisfaction, while interfacing with the customer.
Duties & Responsibilities:
â€¢ Takes what requirement of the customer needs and ensures customer needs are satisfied.
â€¢ Gains maximum knowledge on the customer through engaging in dialogue, with the customer and builds customer profile.
â€¢ Reviews the application and customer requirement, ascertains the correctness of the data and compliance with necessary formalities and understands the customer needs.
â€¢ Provides the customer on time deliverables (appointment time, equipment, receipt, number allocated).
â€¢ Accepts bill payments from the customer and issues receipts.
â€¢ Ensure that the customers are satisfied in all cases.
â€¢ Very good English both spoken and written
â€¢ Very good computer skills
â€¢ Strong communication skills
â€¢ Strong people and resources management skills
â€¢ Flexible with ability to manage stress and pressure
â€¢ Creative and decision maker