Sales & Customer Service Officer

Job Summary:

Soholat.com is looking for a qualified Sales and Customer Service Officer

Duties & Responsibilities:

• Determine customers’ style by observing what they are wearing and provide style-conscious consultation.

• Guide customers about different available styles and clothes.

• Suggest possible accessories that may complement clothes that the customer is interested in.

• Make style suggestions to meet the customers’ budget and dress expectations.

• Provide suggestions regarding styles, colors, and sizes.

• Assist customers in carrying chosen clothes to try rooms.

• Provide honest feedback (if explicitly asked) on clothes that customers have tried on.

• Provide customers with product price information and availability.

• Coordinate with storage areas to ensure that all available sizes and colors are appropriately displayed.

• Maintain a “white glove” environment by continually ensuring that the clothing store is clean.

• Manage an easy to shop environment for customers by displaying clothes and accessories in an accessible manner.

• Actively maintain floor awareness while serving customers to minimize loss and theft.

• Lead customers throughout the entire purchasing procedure and answer questions to all inquiries.

• Provide customers with information on discounts and bundle offers.

• Assist through the payment procedures by processing cash transactions.

Job Requirement:

Proven work experience in customer service and sales

Excellent organizational and multitasking skills

A team player with high level of dedication

Job Location:

Submission Guideline:

Interested candidates can submit their CVs along with their updated picture to the following email address with subject line: S009