Sales Relationship Coordinator

Job Summary:

To be responsible for ensuring that the Sales and Marketing service in relation to VFS services and products is delivered in an effective and cost effective manner within specified budgets and approved program. To ensure the sales and marketing service is efficiently and effectively delivered in line with business plan expectations and that the service continuously improves to meet best practice and customer expectations.

Duties & Responsibilities:

To act as the day to day lead for all sales and marketing activity within VFS, Aino Mina Branch.

To be responsible for the preparation and monitoring of the policies Of the VFS, including identifying E-Trading trends and making appropriate proposals to meet changing situations.

To be responsible for the programming and control of marketing and to ensure the effective application of all appropriate procedures, including the preparation of marketing plans, strategies and budgets, or as directed by VFS head office.

Work closely with the Branch Team to ensure that all forecast targets are met.

Ensure the delivery of an excellent quality sales service against Key Performance Indicators, which are continually improved and meet the diverse needs of Customers.

Co-ordinate the setting of the sales and marketing budgets and ensure that these are appropriately monitored against Key Performance Indicators.

To ensure that appropriate marketing plans are produced and presented to Commercial Department.

In accordance with the production of marketing plans for sales schemes, the Sales and marketing officer will co-ordinate appropriate market research information e.g. acquiring comparable values, internet research, speaking to local competitors to obtain comparable data.

Working in collaboration with the Market Communication Unit co-ordinate all marketing campaigns, including launch events, PR, and appropriate press releases. As and when needed.

Ensure that all “offers” with regard to market sales are managed in accordance with the approved Sales and Marketing Strategy process defined by Commercial Department

Develop and maintain sales cash flows to ensure that forecast sales targets are
met.

To produce appropriate marketing materials for both outright sale and shared ownership to promote and assist with the marketing and promotion of VFS.

Job Requirement:

BBA with focus on Marketing and Sales.

Minimum 3 years of experience in Sales and Marketing.

Extensive Experience in the field may substitute the formal education

Numerate

Computer Literate

Literate

Customer focused

Excellent time management, able to work under pressure

Self-motivated to achieve targets.

Excellent communication skills required orally and written

Excellent Administration skills

Effective working within teams and individually

Able to deal with customers in a positive and constructive way

Ability to work in a challenging and diverse environment

erformance driven with initiative to assess complex situations

and make decisions quickly and effectively and deliver excellent customer service

Personable and approachable

Respect for all with a commitment to equality and diversity

Calm under pressure

Able to use initiative

Discreet when dealing with confidential information

A positive ‘can do’ attitude

Ability to take ownership and empower others accordingly

Professional, friendly, honest and open approach

Able and willing to work evenings and weekends when required

Job Location: