Senior Manager: Revenue Assurance & Fraud Management

About MTN Afghanistan

MTN Afghanistan is the subsidiary company of MTN Group operating in 21 countries with a subscriber base of over 200 Millions. MTN provides GSM services in Afghanistan. We are looking for qualified and experienced candidates to fill the vacant position(s).

Job Summary

Mission/ Core purpose of the Job

The mission is to ensure that all necessary revenue assurance activities are performed well, ensure all outstanding issues are resolved.

Duties & Responsibilities

·      Ensure that the revenue affecting business processes have inbuilt mechanisms to assure revenue streams via visibility, controls and good process design

·      Establish and maintain reconciliation processes to ensure end-to-end visibility of revenue streams and data accuracy

·      Ensure data integrity in all revenue impacting systems across MTNA

·      Build controls into revenue impacting projects within MTNA

·      Ensure regular re-prioritization of all identified RA operational processes to cover revenue leakages throughout the business

·      Manage, co-ordinate and conduct once-off and recurring analyses to test / elicit the suitability of business processes 

·      Seek revenue leakage within MTNA and work with involved parties to plug leakage and ensure future revenues are assured

·      Benchmark KPI’s across the industry

·      Develop and implement structured risk assessments of the business and develop a priority approach to risk control

·      Assess and improve on reporting and revenue methodology consistently

·      Highlight and communicate revenue losses to senior management within agreed timescales

·      Assist in the development and/or implementation of new products, service platforms, IS and network application and integration

·      Ensure team members conform to standard working procedures and the need for cross-functional participation

·      Ensure unit compliance and adherence to performance agreements

·      Plan all Revenue Assurance unit activities

·      Identify development opportunities for team members during project planning and assist them in building new skills

·      Facilitate revenue assurance projects within MTNA

·      Manage cross functional relationships

Lead the assessment of potential risks / actual loss versus cost / burden of control to achieve balanced approach to achieving cost control and revenue protection 

Job Requirements

Minimum Requirements  

Education:

·      Business degree (Computer Science)

·      Certified IS auditor advantageous

·      Degree in Finance /Accounting

Experience:

·      5 years’ work experience which includes experience in revenue assurance, systems audit, information technology services and business process reviews 

·      Finance/ auditing experience an advantage

·      Proven management/leadership proficiency

·      Telecommunication industry experience

·      Minimum of 5 years of experience in switching, transmission operations with at least two years managerial experience in the wireless telecommunications industry, with an emphasis on international roaming; experience in project management and negotiation

Training:

 Business risk management

 Business value chain

 Communication planning 

 Corporate governance

 Fraud management

 GSM 

 Interconnect

 Legal frameworks

 Strategic Planning

 Training on controls, assurance and information systems

Competencies

Knowledge:

·      Business planning

·      Business savvy

·      Corporate finance

·      Current and future legislation

·      Financial acumen

·      General accounting knowledge

·      IFRS knowledge

·      Knowledge of statistical analysis

·      MIS tool proficiency

·      Reporting

·      Revenue assurance 

·      Risk management

·      Career Relations

Skills / physical competencies:

         Ability to work under pressure

         Advanced communication; interpersonal and reporting skills

         Analytical skills

         Business Intelligence

         Business savvy

         Corporate finance

         Data analysis skills

         Data management skills

         Financial acumen

         Financial skills

         Information management

         Legislation; policies; procedures and standards

         Revenue assurance

         Risk assessment

         Risk management

Submission Guideline

Interested Afghan Nationals can send their applications and resumes (with three valid references) by June 16, 2022.

Please mention the name of the position you are applying in your email subject line.

Applications received after the deadline and those, which do not meet the requirements mentioned above, will not be considered.

Only shortlisted candidates will be contacted for the interview (s).

Functional Area

Business Administration

Countries

Submission Email

careers.afghanistan@mtn.com

Apply Now