|Date Posted:||Feb 23, 2010|
|Closing Date:||Mar 3, 2010|
|Number of Vacancies:||1|
|Functional Area:||IT - Software|
|Salary Range:||Salary is negotiableUSD|
|Years of Experience:||5 Years|
|Contract Duration:||Not specified|
|Possibility of Contract Extension:||false|
|Probation Period:||1 month|
Main Purpose of the Post:
The Team Leader- Operations must have complete understanding of Operating System like windows and Unix, Database Administration and PL/SQL. This role will offer the variety and diversity often lacking in the other companies to an individual who has exceptional clients relationship building skills, team building and possess a result oriented attitude. To be successful in this role ideally you will have some projects Management experience. Ideally have a technical background or enough technical knowledge to facilitate smooth communication and documentation between clients and your fellow team members.
Duties & Responsibilities:
â€¢ To monitor and plan the daily activity of the IT Development Operation Team.
â€¢ Provide data to user based on adhoc queries raised by different departments.
â€¢ Handling operational work like Cash Recharge, Monthly Employee Credit etc.
â€¢ Technical Support to Call Center and monitor operational activities of upcoming systems, Database clustering and web server load balancing.
â€¢ Maintaining System/Process Documentation.
â€¢ Providing User support related to day-to-day activities.
â€¢ Taking care of all the operational activities related to different IT systems.
â€¢ Maintaining systems backups, database replication and restore process.
â€¢ Any other activities assigned by the management/supervisors.
KEY COMPETENCIES / REQUIREMENTS
â€¢ At least a Master degree in Computer science with of three year of minimum working experience in same Telco environment.
ï‚§ Good command over SQL SERVER administration and database management and PL/SQL.
â€¢ Good Command over Windows Operating System Prefabely holding MCSE certification.
â€¢ Project Management skills and document creation skills.
â€¢ Ability to work alone with proper guidance, work under pressure and meet deadlines
â€¢ Good Communication Skills in English and Dariâ€“Verbal and Writing
â€¢ Very good team worker
â€¢ Eagerness to learn concepts and technologies