Service Engineer

About Ericsson Afghanistan Branch

ERICSSON is a Swedish enterprise with global operations and principle interest in telecommunication infrastructure and mobile Internet.

Ericsson intends to improve the information base and industrial competitiveness of small and medium enterprises (SMEs) in IT sector, while providing mobile internet and information technology business opportunities and added values

Job Summary

We are looking for a service Engineer to deliver within DevOps model within end to end delivery framework.

Duties & Responsibilities

• Daily single Customer Complaints handling and Customer Care escalations·       
• CAB participation & Change Coordination
• End to end issue handling and coordination
• Be the single point of contact for all Operational issues

Job Requirements

• Experience in Managed Services in Operational assurance or SME areas. 3+ Years·       
• Experience in Wallet Solution Integration or equivalent e-wallet product 2+ Years· (Preferred)
• Proven achievement in BSS.       
• Understanding Wallet Platform or adjacent BSS domains products as Charging System·       
• BSS Experience 3+ years·       
• Result oriented with customer first attitude·      
• Can handle stressful and ambiguous situations·       
• Excellent communication skills in written and spoken English·       
• Self-motivated with strong drive and initiative, collaborative, relating and networking·       
• Outgoing personality that finds it easy to cooperate and establish relationships across organizational boundaries and in a global environment·       
• University degree in Technology, preferably MSC

Submission Guideline

Interested candidates should submit their resumes along the cover letter to the email mentioned below:

mohammad.azizi.mobeen@ericsson.com

Functional Area

Telecome Engineering

Countries

Submission Email

mohammad.azizi.mobeen@ericsson.com

Apply Now