Subscriber Management Engineer

  Etisalat Afghanistan
  Afghanistan Unspecified 278
Date Posted:Jan 26, 2010
Reference:EA 121
Closing Date:Feb 1, 2010
Work Type:Unspecified
Number of Vacancies:2
Gender:Male
Functional Area:Telecom/Engineering
Nationality:International
Salary Range:As per NTA salary scale policy
Years of Experience:2 Years
Contract Duration:Not specified
Extension Possibility:Yes
Contract Type:Permanent
Probation Period:Unspecified
Required Languages:

About Etisalat Afghanistan:

 

Job Summary:

Subscriber Management

Duties & Responsibilities:

1. Test telecom services daily.
2. First analysis the complaints.
3. Check the problems on (Billing and HLR) systems.
4. Escalate the problem to the right department.
5. Feed back to Flagship, Call Center, Sales support and Finance with the SLA.
6. Reporting to VAS operation manager

Job Requirement:

EDUCATION:
Bachelor Degree in relevant field

EXPERIENCE:
1-2 years of related experience preferably with telecom

SKILLS AND ABILITIES:

• Excellent computer skills.
• Experience in MS office.
• Experience in telecom field (Advantage)
• Experience in database like Oracle, sql, Sybase (Advantage)
• Fluent in English writing and speaking, other language like Dari and Pashto is an advantage.
• Team worker.
• Able to work under pressure.

Job Location:

Afghanistan
This job is expired