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Technical Advisor: Complaint Management/Traditional Justice, Afghanistan

Sarey, Multi Location

This job is expired
Multi Location ()
Full Time
427

About Sarey

Job Summary

Project/Proposal Summary:
The Assistance for Afghanistan’s Anti-Corruption Authority Project is a three-year, USAID-funded anticipated program to provide assistance to the Government of the Islamic Republic of Afghanistan in its effort to build a strong, effective institution to lead, monitor and report on efforts to combat corruption in Afghanistan. This project will primarily work with the Afghanistan High Office of Oversight (HOO).

Position Summary:
Provide technical support to HOO counterparts to improve complaints management and case tracking functions, and develop investigatory functions of HOO.

Duties & Responsibilities

• Provide technical support to establish a system for tracking corruption complaint cases;
• Establish agreements with ministries and government agencies who already have hotlines to share information;
• Develop standard procedures to investigate complaints;
• Develop a public information campaign about the complaints mechanism;
• Research and support implementation of traditional justice approaches to resolve complaints.

Job Requirements

• Experience developing procedures to handle complaints and grievances from citizens concerning alleged government corruption (including hotlines);
• Experience with implementing alternative dispute resolution practices, utilizing traditional justice mechanisms, to resolve complaints and grievances;
• Experience developing agreements among government agencies to respond effectively to citizen complaints.

Submission Guideline

Only candidates who have been selected for an interview will be contacted. No phone calls, please.

To apply, please visit our website: www.msiworldwide.com.

Functional Area

Government Advisory

Countries

Post Date

Mar 28, 2010

Closing Date

Apr 25, 2010

Reference

Technical Advisor: Complaint Management/

Number of Vacancies

1

Salary Range

Salary is negotiable

Years of Experience

Fresh

Probation Period

Not Specified

Contract Type

Permanent

Contract Duration

Not Specified

Contract Extensible

true

Gender

Male