Tele-Sales Representative
| Date Posted: | May 31, 2017 |
|---|---|
| Reference: | VFS/VA/17-051 |
| Closing Date: | Jun 29, 2017 |
| Work Type: | Full Time |
| Number of Vacancies: | 5 |
| Gender: | Female |
| Functional Area: | Sales/Marketing |
| Nationality: | Afghan |
| Salary Range: | Salary is negotiableNone |
| Years of Experience: | 3 Years |
| Contract Duration: | Not specified |
| Extension Possibility: | Yes |
| Contract Type: | Permanent |
| Probation Period: | 3 months |
| Required Languages: | 96,90,66 |
About Vision Financial Services:
Vision Financial Services (VFS) is the first and only DAB authorized financial company, offering online trading services in Afghanistan. For more information, please visit our website www.vfs.af
Job Summary:
We are looking for an enthusiastic Tele-sales Representative (Female) to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective tele-sales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Duties & Responsibilities:
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Keep records of calls and sales and note useful information
Job Requirement:
High school diploma; BSc/BA will be a plus
Proven experience as tele-sales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints